Security and privacy

Safe for your data.
Fair to participants.

SOC 2 Type II, ISO 27001, GDPR and HIPAA. Informed consent and AI disclosure in every session.

Research runs on trust twice: yours in us, and participants' in both of us.

How Cookiy AI handles research data security and participant rights: SOC 2 Type II and ISO 27001 certification, GDPR compliance, HIPAA readiness, and participant consent with clear disclosure that an AI is moderating.

Certifications

Audited, certified,
documented.

SOC 2 Type II

Independent audit of security controls over time.

ISO 27001

Certified information security management.

GDPR

Lawful processing, data subject rights, DPA available.

HIPAA

Ready for studies involving health information.

Participants

Consent is not
a checkbox.

AI disclosure

Every participant knows they are talking to an AI moderator before the session starts.

Informed consent

Participants agree to what is recorded, how it is used and who sees it.

In-context sessions

Recording at home or at work only with the consent of everyone in frame.

Your data

Controlled and traceable.

Access control

Workspace permissions decide who sees recordings, transcripts and reports.

Encryption

Data encrypted in transit and at rest.

Documented processing

A published DPA and sub-processor list.

Security questions.

Is Cookiy SOC 2 compliant?

Yes. Cookiy is SOC 2 Type II certified.

Is Cookiy ISO 27001 certified?

Yes.

Is Cookiy GDPR and HIPAA compliant?

Cookiy is GDPR compliant and HIPAA ready, and signs a DPA with customers.

Do participants know they are talking to an AI?

Yes. Every participant is told they are speaking with an AI moderator and gives informed consent to how the recording and their answers are used, before the session starts.

Who can see recordings?

Only the people you give access to in your workspace, and Cookiy staff where needed to deliver the service, under access controls and logging.

Where can I find your legal documents?

Our privacy policy, DPA and sub-processors are published.

Research you can
defend to legal.

Free to start. No credit card. Video on this site is licensed stock footage of real people.